Course overview

Patient-Centred Care:
The Essentials

Patient satisfaction is all about how patients perceive the quality of care they receive which is often based on their expectations and overall healthcare experience. In this self-paced online course, we delve into the evidence behind patient expectations and preferences, exploring what truly matters to them in healthcare. 

Gain practical tips and strategies to enhance patient satisfaction and deliver care that aligns with their needs. This course is perfect for healthcare professionals looking to strengthen patient-centered care practices and get a good glimpse at some clinical actionables grounded in evidence and ones you will actually use. Join us today! 
Format

Online
Self-paced

Learning Activities

Videos
Self-reflection
Checklists
Discussion

Audience

Any healthcare provider

Your Instructors

Steve Young PT
Sean Overin PT

Duration

3 months access

Price

$97

What do patient's Want and patient satisfaction

This Stuff Matters!


High levels of patient satisfaction are associated with improved clinical outcomes, increased patient loyalty, and a reduction in complaints and even legal action.

Testimonials

What our learners say

Massive thanks to AMP for this course. I’ve learned what patients really want (hint: it’s not just exercises), and my ability to connect with them has leveled up big time. It’s practical, insightful, and has me looking like a mind-reading healthcare pro. Thanks for making patient care feel so much more satisfying—for them and for me!
The ideas were super practical, and I’ve already noticed my patients are way more engaged in their care. Highly recommend this course! Bonus: it’s designed to fit perfectly into a busy week juggling work, family, and personal time. Practical, insightful, and totally doable. 

Steve Young, Registered Physiotherapist

ABOUT Steve
Steve received an undergraduate degree from the University of Victoria before attending the McMaster University physiotherapy program in Hamilton, Ontario. He graduated summa cum laude in 1999 before returning to Victoria to work in private practice. Steve has extensive post graduate education, organizing and attending dozens of orthopaedic and pain science courses.

He previously served as CBI Health’s Senior Clinical Educator for seven years on Vancouver Island and has taught continuing education courses throughout British Columbia and North America. He is a partner and faculty member with AMP Healthcare Education teaching musculoskeletal rehabilitation courses. 

Sean Overin, Registered Physiotherapist

ABOUT SEAN
Sean is a co-founder of Tall Tree Health in Vancouver and the Director of Learning for Tall Tree. Known for staying up-to-date with the latest clinical research, Sean is deeply passionate about continuing education. Sean completed his UBC Masters of Physiotherapy in 2013 and his DPT with Evidence in Motion. 

Sean has a special interest in persistent pain, behavioral science, manual therapy, and psychology, which shape his approach to care. As a partner at Accelerated Motion Physiotherapy (AMP), he also helps bring world-class rehab instructors to Canada and keeps the physiotherapy community informed with evidence summaries and articles.