Pillars of excellence SERIES

Mastering the Clinical Encounter

We know building rapport is a critical piece to successful patient outcomes but we rarely spend time cultivating the skills in this area of our practice. Mastering the art of the building therapeutic connections, adeptly navigating challenging patient dynamics, and getting patient's buy-in with the treatment plans is an art and science. This course will give you the science and the art. 

This 5-week live and online course is aimed at nurturing and sustaining robust therapeutic alliances—the foundation of any successful intervention. Through videos, key readings, group discussion, coaching, and reflective exercises, you'll elevate your clinical interactions to new heights. Gain invaluable strategies for effectively managing difficult clients and addressing ruptures in the therapeutic relationship.

Join us and unlock the secrets to more patient engagement, more trust, and achieving unparalleled treatment outcomes.

Duration
Self-Paced
Live Online Sessions
5 weeks
2 hour per week
Learning Activities
Videos
Articles
Reflection
Assignments
Discussion Boards
Who is this for?

Any Healthcare Provider
Your Instructor:
Steve Young PT
Dates

November 3rd - December 7th, 2024
Price
$350

PILLARS OF EXCELLENCE

Mastering the Clinical Encounter

Discover and learn key habits and behaviours that will enhance your clinical interactions and outcomes. Learn to build more trust, more rapport and to roll with resistance.

Course Sections

Testimonials

What our learners say

Steve is an absolute legend! I always knew that building rapport was crucial, but this course gave me the tools and techniques to take it to the next level. I feel more equipped to secure patient buy-in and foster trust. Also, and surprisingly, since the course, my clinical day is so much more fulfilling and I practice with more ease even though there nothing easy about working with patient's. Highly recommend this course to any healthcare professional looking to enhance their practice.
Jeremy H., Physiotherapist
"This course and Steve was just fantastic! The blend of videos, readings, group discussions and personalized coaching was par excellence. I really appreciated the strategies for managing difficult clients and repairing ruptures - so valuable. I've seen a significant increase in patient engagement and I am just more confident in all areas of my practice. This course is an absolute must! If your on the fence, jump over it and without doubt your practice will have an enduring benefit. 
Emelia L. Kinesiologist

Steve Young 
Registered Physiotherapist

Meet your instructor

Steve received an undergraduate degree from the University of Victoria before attending the McMaster University physiotherapy program in Hamilton, Ontario. He graduated summa cum laude in 1999 before returning to Victoria to work in private practice.

Steve has extensive post graduate education, organizing and attending dozens of orthopaedic and pain science courses. He previously served as CBI Health’s Senior Clinical Educator for seven years on Vancouver Island and has taught continuing education courses throughout British Columbia and North America. He is a partner and faculty member with AMP Healthcare Education teaching musculoskeletal rehabilitation courses.