Pillars of excellence SERIES
Mastering the Clinical Encounter
We know building rapport is a critical piece to successful patient outcomes but we rarely spend time cultivating the skills in this area of our practice. Mastering the art of the building therapeutic connections, adeptly navigating challenging patient dynamics, and getting patient's buy-in with the treatment plans is an art and science. This course will give you the science and the art.
This 5-week live and online course is aimed at nurturing and sustaining robust therapeutic alliances—the foundation of any successful intervention. Through videos, key readings, group discussion, coaching, and reflective exercises, you'll elevate your clinical interactions to new heights. Gain invaluable strategies for effectively managing difficult clients and addressing ruptures in the therapeutic relationship.
Join us and unlock the secrets to more patient engagement, more trust, and achieving unparalleled treatment outcomes.
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PILLARS OF EXCELLENCE
Mastering the Clinical Encounter
Discover and learn key habits and behaviours that will enhance your clinical interactions and outcomes. Learn to build more trust, more rapport and to roll with resistance.
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Jeremy H., Physiotherapist
Emelia L. Kinesiologist
Meet your instructor
Steve received an undergraduate degree from the University of Victoria before attending the McMaster University physiotherapy program in Hamilton, Ontario. He graduated summa cum laude in 1999 before returning to Victoria to work in private practice.
Steve has extensive post graduate education, organizing and attending dozens of orthopaedic and pain science courses. He previously served as CBI Health’s Senior Clinical Educator for seven years on Vancouver Island and has taught continuing education courses throughout British Columbia and North America. He is a partner and faculty member with AMP Healthcare Education teaching musculoskeletal rehabilitation courses.